1. Can I have my pizza crispy or well done?
Our pizza ovens reach a temperature up to 490 degrees centigrade - pretttttty toasty! So our pizzas take approximately 60 seconds to cook once hitting the oven floor.
Neapolitan pizzas tread that deliciously fine line between soft base and a slightly charred taste, which is all down to a very fast bake in a very, very hot oven. It’s very difficult to have a well-done Neapolitan pizza without burning it, so regrettably we can’t accommodate crispy ones.
Try it. You won’t knock it!
2. Can I have a half & half pizza?
Due to the nature of how our pizzas are made, it’s a bit tricky to do half of one pizza and half of another. That said we’ll always try, so just ask your waiter nicely and they’ll sweet talk the chef.
3. Can I switch some ingredients on my pizza?
Yes, absolutely! We’d recommend you keep your pizza as close to the original recipe as possible as our food team have lovingly curated these pizzas to perfection. However, if there’s an ingredient you particularly dislike, of course, we’re here to help!
4. Do you keep your service charge?
Yes! All the tips and service charge is pooled and distributed through a tronc system and teams will see this on their payslip every month.
5. Do you have condiments?
We do have the classic pizza condiments including chilli oil, olive oil, pepper, chilli flakes & oregano. We also have a range of crust dippers to sink your teeth into including the truffle, nduja, pesto, garlic & herb & prosciuttonaise.
6. Is your pizza base sourdough?
It’s not, simply because we don’t think it produces the best pizza. We use
cultivated yeast to activate the rise in our dough. We then let it prove for at least 24 hours to give it the soft chewy and downright delicious texture of Neapolitan-style pizza. The vast majority of pizza in Naples is not sourdough - we’re just following the masters.
7. Are your ingredients sustainably sourced?
We’ve worked really hard to reduce our impact. We’ve undertaken some exciting initiatives at PP, including getting all our basil grown in a vertical farm to our spec saving 10s of 10,00s of air miles a year, converting all our energy to renewable and opening a sustainable pizzeria.
8. Is your mozzarella vegetarian?
Yes our FIOR Di Latte is made with synthetic rennet meaning its suitable for veggies, as is our parmesan!
9. Do you have vegan options?
Yes! We believe in pizza for everyone and we're proud of our vegan section on the menu. We even have vegan cheese, made by our mates at Julienne Bruno.
10. CAN I COME IF I'M GLUTEN-FREE?
We’ve developed an amazing gluten-free dough which is available in all pizzerias. However, if you’re coeliac, we’re still unable to serve you as all pizzas are cooked in the same pizza oven and there’s risk of cross-contamination.
You can check out the full allergen matrix here.
Instead, we offer our gluten-free pizza kits via PITP which can be purchased here.



